Terms and Conditions
Last updated: 25 September 2026
Seller
These terms apply between you and the seller:
- Name
- Flexbit
- Legal form
- Natural person (sole proprietorship)
- Company number
- 0650.741.326
- VAT number
- BE 0650.741.326
- Address
- Peerderbaan 61, 3990 Peer, Belgium
- [email protected]
- Phone
- +32 472 41 35 16
1. Services
GardenWorld offers automatically generated garden designs based on photos and preferences you provide. Our designs are suggestions and do not constitute professional landscape architecture advice.
2. Credits and payment
Services are charged via a credit system. Credits are non-refundable unless otherwise required by applicable law. Prices are in euros and include VAT. Payments are processed via Stripe.
3. Intellectual property
Material you upload remains your property. Generated designs may be freely used by you for personal use. The platform, source code and models used remain the property of GardenWorld.
4. Liability
GardenWorld is not liable for damage resulting from the use of generated designs. The service is provided "as is". We do not guarantee specific results or availability.
5. Account termination
You may terminate your account at any time. We reserve the right to terminate accounts in case of misuse of the service. Unused credits expire upon account termination.
6. Right of withdrawal
In accordance with the European Consumer Rights Directive, you have the right to withdraw from your purchase within 14 days without giving a reason. This right of withdrawal expires once the digital content has been delivered (the design has been generated) and you have expressly consented to the performance of the service. For purchased credits that have not yet been used, you may request a refund within 14 days via [email protected].
7. Fair Use Policy
To ensure quality service for all users, a limit of 5 designs per day applies. This limit is lifted with unlimited access. The administrator may adjust limits per user.
8. Complaints procedure
Not satisfied with our service? Please contact us at [email protected]. We aim to resolve your complaint within 14 working days.
9. Applicable law
These terms are governed by Belgian law. Disputes shall be submitted to the courts of the judicial district of Limburg (Belgium). This is without prejudice to the mandatory rules that protect you as a consumer, such as your right to bring a dispute before the courts of your place of residence and the protection offered by the law of your country of residence.
10. The app
In the GardenWorld app for iOS and Android you buy through Apple (App Store) or Google (Google Play), under their terms; they charge you and handle any refund. A design you buy in the app is unlocked on our server and stays unlocked. It is a one-time purchase, not a subscription. In all other respects these terms also apply to the app.