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Privacy Policy

Last updated: 6 March 2026

1. What data do we collect?

We collect the following personal data when you use GardenWorld: name, email address, photos of your garden, garden preferences and payment information. Photos are used exclusively for generating garden designs.

2. How do we use your data?

Your data is used to generate personalised garden designs, manage your account, process payments and improve our services. We do not share your data with third parties for marketing purposes.

3. Processing of designs

Garden photos and preferences are processed by external service providers to generate garden designs. This data is not used for training models. Generated designs are stored in your account.

4. Payment processing

Payments are securely processed via Stripe. We do not store credit card details on our servers. Stripe processes your payment information in accordance with the PCI DSS standard.

5. Retention periods

We do not retain your personal data longer than necessary for the purposes for which it was collected. Account data is retained as long as your account is active. After deletion of your account, your data is permanently erased within 30 days. Payment data is retained for 7 years in accordance with legal requirements.

6. International data transfers

To generate garden designs, we use external service providers that may use servers in the United States. These transfers take place on the basis of Standard Contractual Clauses (SCC) and the EU-US Data Privacy Framework. Payments are processed by Stripe, which complies with PCI DSS and stores data within the EU where possible.

7. Legal basis for processing

We process your data on the basis of: (a) performance of the contract (account management, design generation), (b) your consent (analytical cookies), and (c) legitimate interest (security, fraud prevention, service improvement). You can withdraw your consent at any time via the cookie settings.

8. Your rights

Under the GDPR, you have the right to access, rectify, delete and port your personal data. You can delete your account and all associated data via your account settings or by contacting us. See also our cookie policy for information about cookies.

9. Contact

For questions about this privacy policy, you can contact us by email: privacy@gardenworld.app